With the Small Firms Association (SFA) recently reporting that getting paid on time remained the most significant problem facing small enterprises in the current economic climate, it is imperative that a strict debt collection regime is adhered to, to ensure business survival.  The following tips can help in getting paid more promptly:   Prepare for your call – have your customer’s information at hand so you can easily reference the history of the account, the amount owed, any notes from previous contact with the customer. Get the right attitude – adopt a professional, courteous attitude, never […]