A tea lesson – should you be better at upselling?

Paul Shrimpling a leading marketing advisor to UK accounting firms recently published the following on upselling. “Upselling can have a transformative effect on profits and client satisfaction too. Here’s a classic and simple example of upselling used by the tea vendor on Fridays train journey home when I asked for a cuppa… “Sir would you like your tea in this larger cup for only 20p extra or would you like less in this smaller cup?” What would you opt for? £1.90 vs £2.10 = 20p I bought the larger amount. Circa 10% price increase for probably […]

A Unique Wedding Gift/Idea!! from Joerg Micansky

Through his  websitehttps://www.uniqueweddingsong.com/our client Joerg Micansky offers to write, produce and record customised songs for couples on their wedding day. He also has a song store with a selection of beautiful songs which he has written for couples to play at their wedding ceremony or reception. Check it out and pass on the link to anyone who you think might like this – I think every bride to be will love it! Joerg writes and produces all the songs at uniqueweddingsong.com together with a team of celebrated lyricists from all over the world. His co-writers include Enda Cullen, […]

A coffee drinking educational experience – Pricing Strategy

Bernadette Jiwa, the marketing strategist and author from Dublin but now living in Melbourne, recently blogged her coffee story. “When my family and I were in Venice recently we decided to take a seat in a tiny Cafe in St Marks Square and ordered four hot drinks (anyone who has holidayed in Italy knows what’s coming next!). There was nothing remarkable about the coffee but we walked out half an hour later having paid €37 for 4 drinks.… the most expensive cup of coffee I have ever had.… my husband kept the receipt! The lesson. If […]

Office Insurance – A telephone call for good news!

Your Office Policy insurance will generally cover you for the items that you would expect including property damage, asset protection, employers liability, public and product liability, money and revenue protection. A good Office Policy will provide commercial legal protection which can give you cover for eventualities including:   Employment disputes for past and present employees with cover for tribunal awards (Aviva covers to a maximum of €1.5m).   Tax protection in respect of Revenue audits for professional fees agreed and incurred. You may note be aware of what cover you have so it is highly recommended […]

Answer these 6 questions and your customers will love you!

The following 6 truths on dealing with customers that goes right to the essence of what is most important in dealing with them were recently published by Forbes and can be applied by any business. “1. People love to feel appreciated: What are you doing, to show them your appreciation?” Letting your customers know you appreciate them is especially meaningful when it’s personal. Sending out holiday cards to all your customers isn’t a bad thing, but it can feel kind of rote. There are other ways to let clients know you appreciate them that feel much […]

A time for reflection

Oliver Sacks, a professor of neurology at the New York University School of Medicine, is the author of many books, including “Awakenings” and “The Man Who Mistook His Wife for a Hat.” This is what he wrote recently regarding his impending passing which is beautifully brave. My Own Life Oliver Sacks on Learning He Has Terminal Cancer FEBRUARY 19, 2015  THE NEW YORK TIMES A MONTH ago, I felt that I was in good health, even robust health. At 81, I still swim a mile a day. But my luck has run out — a few […]

Stay Positive

I vow to stay positive in the face of negativity; When I am surrounded by pessimism, I will choose optimism; When I feel fear, I will choose faith; When I want to hate, I will choose love; When I want to be bitter, I will choose to get better; When I experience a challenge, I will look for an opportunity to learn and grow; When I experience a setback, I will be resilient; When I meet failure, I will fail forward, toward future success; With vision, hope, and faith, I will never give up and will always move […]

How to Apply VAT Reverse Charge

Where a business provides goods /  services to a VAT registered customer in another EU Member State, to avoid charging VAT the business must ascertain the VAT number of the customer. That VAT number together with an indication that the reverse charge applies must be included on the relevant invoice issued by the business along with the company’s own VAT Number and the usual information. Vat is charged at Zero %. The following sample wording might be useful: Reverse VAT charge applies in accordance with the Fourth Schedule to the VAT Act 1972 as amended. Customer […]

Requirements For a Branch For a Company Registered in an EU-Country

1. SET UP A. FORM F12 A Form F12 must be completed and filed with the Companies RegistrationOffice with a filing fee of €60. This form must be submitted along with: A copy of the certificate of incorporation. A copy of any certificates of incorporation on any name changes of the company. A copy of the last set of financial statements submitted to the overseasCompanies House for the parent company. A certified and translated (if necessary) copy of the Memorandum and Articles of Association of the company. The documents to be certified as true within the […]

A few jokes

Joke: What does an accountant say when boarding a train? ‘Mind the GAAP’. Joke: Why was the accountant in rehab? Solvency abuse. Joke: What’s an accountant’s favourite book? 50 Shades of Grey. Joke: What’s grey and not there? An accountant on vacation. Joke : Have you heard the joke about the interesting accountant? No. Me neither. Joke: What did the accountant do to liven up the office party? Not show up. Joke: “Doctor, doctor, I’ve taken the medicine you prescribed but it’s not working. What should I do?” “Try using your calculator.” “How will that help?” “I’m not sure, but it’s something you […]

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