Your 12 Peace of Mind Guarantees

 

If you are looking for timely, cost effective and high value solutions to your needs that will give you peace of mind, we can help you. Client satisfaction is absolutely essential to us. To show our total commitment to you and how confident we are in the excellent service we deliver, we provide the following guarantees:

1. Unconditional 100% Risk-free Service

Our work is guaranteed to your complete satisfaction. If you are not completely satisfied with our services, we will, at your option, either waive professional fees, or accept a portion of those fees that reflects your level of satisfaction.

2. Fixed Fees

For any assignment you wish, we’ll agree a fixed fee in advance.

3. Efficiency

We’ll have your draft Financial Statements prepared by an agreed date as long as information is provided on time. If we do not meet this date you’ll not be charged for preparing the draft Financial Statements.

4. Deadline Dates

We’ll meet all filing deadlines for Income Tax and Corporation Tax and Annual Returns with the Companies Registration Office provided that information is provided to us in advance of  the due date. If you incur any penalties which are our fault then we’ll pay those for you.

5. Advice

We’ll provide you with advice and services that will help you improve your business.

6. Promises

We’ll do what we say we are going to do and do it when we say we are going to do it. We’ll meet all our promises to you – guaranteed!

7. Surprises

You’ll have no unfortunate surprises.

8. Friendly

We’ll provide a friendly and respectful service.

9. Written

We’ll give our guarantees to you in writing.

10. Feedback

At the end of each audit assignment we’ll complete our 30 point Client Feedback Questionnaire with you.

11. Confidentiality

We’ll keep your financial affairs confidential.

12. Chartered Accountants

Our membership of Chartered Accountants Ireland gives you peace of mind in the knowledge that you are dealing with a reputable business that meets the highest quality standards.

Our guarantees should give you peace of mind. We know of no one else who’ll provide this comprehensive guaranteed service.

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