Tips for Successful Debt Collection

With the Small Firms Association (SFA) recently reporting that getting paid on time remained the most significant problem facing small enterprises in the current economic climate, it is imperative that a strict debt collection regime is adhered to, to ensure business survival.  The following tips can help in getting paid more promptly:   Prepare for your call – have your customer’s information at hand so you can easily reference the history of the account, the amount owed, any notes from previous contact with the customer. Get the right attitude – adopt a professional, courteous attitude, never […]

Improve it NOW!

A powerful website can attract new business. Again. And again. And again….. So is it not worth  time and investment? Of course it is! So… Take the time now to review your site and improve it NOW. A website is a powerful sales tool which allows you to address your customers’ concerns, give them the information they need to make a decision and create compelling calls to action. Your website is where people can go to seek out information about your company and engage with you on a more personal level. Use it to build confidence […]

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